Connect With Zoom

Zoom’s Best Practices for Organizing

Your App’s Documentation URL Content

Outline for Building Customer-Focused Documentation URL Content

Developers building apps and integrations to be published on the Zoom App Marketplace are

required to provide a Documentation URL as part of their app submission. When using the

following outline of content, your app is better positioned to serve our mutual customers and

create a positive experience when they seek documentation for your app.

Installation – REQUIRED

  • To install go to Integrations menu > Conferencing > find Zoom and click Connect

  • https://scheduler.hibox.co/integrations

Usage – REQUIRED

  • Connecting with Zoom allows you to add a Zoom meeting link automatically to each meeting that is booked with you. A link to your Zoom meeting account will be added to each party’s calendar invitation for the meeting. Each party can click the Zoom link to begin the meeting at the appropriate time.

Prerequisites

No prerequisites required

Uninstallation – REQUIRED

  • To uninstall go to Integrations menu > Conferencing > find Zoom and click Disconnect. This will deauthorize the app and the connection will be severed.

  • https://scheduler.hibox.co/integrations

Troubleshooting – OPTIONAL (but HIGHLY RECOMMENDED)

  • Zoom meeting link not showing in calendar invitations: Disconnect Zoom integration and reconnect it

  • If you encounter any other issues contact support (see below)

Contact Support – OPTIONAL

  • To contact support you can:

  • Email [email protected]

  • Use the chat feature in the lower right of your Hibox account

  • Use the chat feature in the lower right of the Hibox website

  • Support hours vary, but are generally 8 am to 5 pm central time. Response time is less than 24 business hours